Detox and Chill

Where is The Winter Spa located?

The Winter Spa is located on the 4^th floor of The William Vale, located at 111 N 12th St, Brooklyn.

Are reservations required?

Reservations are recommended, but not required. Walk ins can be accommodated if availability allows.

Is parking available?

Garage parking is available on a first come, first serve basis. For pricing and more information, visit https://www.thewilliamvale.com/parking/

Do you have lockers available?

The Winter Spa does not have lockers available for guest use. We recommend you leave your valuables at home or in your guest room safe.

Are showers available?

The Winter Spa does not have any showers for guests to use.

Is there a dress code?

Wearing a bathing suit is most recommended. You must be at least partially clothed to enjoy the Winter Spa and the amenities. Robes and slippers will be provided for your appointment.

Is there an area I can change?

There is a private changing area inside each barrel sauna.

Can I bring food/drinks?

Food or drink is not permitted at the Winter Spa. Water will be provided at the spa for your convenience.

What is your cancellation policy?

Should you need to cancel your spa reservation, we ask that you do so at least 24 hours prior to your reservation date & time. Cancellations made after that time will be charged the full price of the spa experience. No-shows will also be charged the full price of the experience.

When should I arrive for my appointment?

We recommend arriving 15 minutes prior to your start time. This will give time to check-in, sign a safety waiver and learn of our safety guidelines, allowing you to enjoy your timed session in full.

What if I am running late for my appointment?

Out of consideration for other guests using the Winter Spa, we cannot extend reservations in the event of a late arrival. Upon your arrival, we will admit you into the spa for the remainder of your timed session.

How many people can I bring?

Each session can accommodate a maximum of 2 people. If you would like to bring a larger party, you are welcome to reserve multiple saunas, based on availability.

Where can I make my reservation?

Reservations can be made at Winter Spa.

How is payment taken for my reservation?

Payment is taken the moment after you book your reservation online. You will be asked to submit payment information before you can complete your booking.

I am going to be staying at The William Vale, and would like my spa services charged to my room. How can I do this?

Contact us at [email protected] prior to booking your reservation and a staff member will assist you.

What safety procedures are in places at the spa?

At the Winter Spa, your safety and comfort are our top priorities. After every session, each sauna is thoroughly wiped down and high touch surfaces on saunas and hot tubs are sanitized. Your spa session will be private, and other saunas and hot tubs have been properly socially distanced. If you have any additional questions about our safety procedures, please email us at [email protected].

Do I need to wear a mask at the spa?

It is your choice to wear a mask or not. According to the Department of Health, masks are generally not recommended in saunas or hot tubs.

Are vaccinations required to use the Winter Spa?

Vaccinations are not required to use Winter Spa at this time. This may change based on local or health department updates during the season.

Is there an age requirement to use the Winter Spa?

Guests must be at least 16 years of age to use the Winter Spa. Guests between the ages of 16 to 18 be accompanied by a parent/guardian. Guests under the age of 16 are not permitted to use the Winter Spa.

Are there any health benefits to using a sauna?

Yes! Sauna use can improve overall health, wellness, and performance, reduce stress, relax muscles, aches, and pains, cleanse the skin, aid in recovery after intense physical activity, and induce deeper, more relaxed sleep.

What is the best way to use the saunas?

We recommend using the sauna in 15 minute intervals, followed by a brief 5-10 minute break, and then repeating. Remember to rehydrate!

Can I use the Winter Spa if I am pregnant?

Pregnant women should consult their physician before using the saunas or hot tubs at the Winter Spa.

Will other people share my sauna/hot tub?

Your sauna/hot tub will be completely private during your session. Out of respect for other guests, we ask that you do not enter any other Saunas or Hot Tubs during your session.